For more than 150 years, the mission of the Hospital for Special Surgery in New York City has been to provide high-quality, efficient care for orthopedic and rheumatology patients. The hospital performs more than 30,000 surgical procedures a year, including more than 10,000 joint replacements. At the helm of the organization since 2006 is Lou Shapiro, a veteran healthcare executive who previously served as chief operating officer of Geisinger Health System in Pennsylvania. Shapiro stopped by Modern Healthcare’s Chicago offices to speak with reporter Maria Castellucci about HSS’ unique care-delivery approach, its efforts to expand and how to achieve value in healthcare. The following is an edited transcript. Read more from Modern Healthcare.
